Find answers to common questions or submit a support ticket.
Browse the marketplace, add items to your cart, and check out securely via Stripe. You can pay with any major credit card. After purchase, downloads are available immediately and forever from your Purchase Library.
After purchasing, download buttons appear immediately on the confirmation page. You can also re-download at any time from your Purchase Library at /dashboard/purchases. Downloads never expire.
Yes. When a creator pushes a new version, you automatically get access. An "Update Available" badge will appear in your Purchase Library. All updates are free for life.
Free items skip Stripe checkout entirely. Click "Get Free," and the files are immediately added to your Purchase Library for instant download. No credit card required.
We offer a 14-day money-back guarantee on all purchases. If the listing does not work as described, request a refund from your Purchase Library. Our team reviews all requests within 2 business days.
Go to your Purchase Library (/dashboard/purchases), find the item, and click the "Refund" button (available within 14 days of purchase). Provide a brief explanation and we will review your request promptly.
Once approved, refunds are processed via Stripe within 5-10 business days. The refund will appear on the original payment method used for the purchase.
Any verified account can publish listings. Go to your Creator Dashboard and submit your first listing. All listings go through a quality review before going live.
Creators keep 90% of every sale. The remaining 10% covers platform operations, payment processing, and infrastructure. This is one of the highest creator shares in the marketplace industry.
Listings that pass automated checks are approved within 1 hour. If manual review is needed, allow up to 24 hours. You will be notified by email once your listing is approved or if changes are needed.
Yes. Generate an API key from your Creator Dashboard and use our REST API to create listings and push version updates programmatically. See our API documentation for details.
After signing up, check your email for a verification link. Click it to verify your account. You must verify before making purchases or publishing listings.
Click "Forgot your password?" on the login page, enter your email, and follow the reset link sent to your inbox. The link expires after 1 hour.
Yes. We support Google OAuth and GitHub OAuth. Click the respective button on the login page to sign in or create an account. You can also link multiple auth methods to one account.
AI personas include SOUL.md (the core persona definition), MEMORY.md (context and knowledge), and a README.md with setup instructions. Skills include SKILL.md with the skill definition. All files are plain text Markdown.
Yes. Every listing includes a "What's Inside" section showing the file tree, a preview of the primary file (first 50 lines with a fade overlay), and the full README if included.
Every listing goes through a 5-stage validation pipeline: file integrity, required file checks, content quality, security scanning, and metadata validation. This protects you from malicious or low-quality content.
Report the listing immediately using the "Report" button on the listing page. Our team will review within 24 hours and take action, including removing the listing and issuing refunds if necessary.
Absolutely. All payments are processed through Stripe, a PCI-DSS Level 1 certified payment processor. We never store your credit card details on our servers.
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